download the last version for windows Process Explorer 17.05

This happens if the mouse is not controlled by the client mouse driver. The local cursor does not move when the Local Cursor and Keyboard feature is enabled and the Send remote cursor position changes to the client feature is disabled. If the mouse is connected to the client through a USB hub, ensure the zero client is running firmware release 4.1.0 or later and also ensure only HID devices are connected to the hub.Ensure the mouse is connected directly to one of the zero client USB ports.If the status field is not Locally Connected: The mouse Status field shows Locally Connected when the mouse is properly connected. To check if this is the cause of the problem, log into the zero client web interface while a session is active and open the Diagnostics > Attached Devices page. This occurs if the mouse is not controlled by the client mouse driver. The Local Cursor and Keyboard feature is enabled but the cursor response is sluggish when moving the mouse.

For more troubleshooting details, see the Knowledge Base on the Teradici support website. This topic outlines some common issues and suggested solutions.

Download the last version for windows Process Explorer 17.05